General

* By purchasing with Body-Tongue-Piercing.com , you agree that all details you provide to Body-Tongue-Piercing.com for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

* Body-Tongue-Piercing.com may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.

* In the result of any waiver in respect to our terms we reserve the right to hold all terms relevant in the future.

Purchasing

* Once your order has been placed and completed online you will be sent an automated e-mail confirmation of your order. This e-mail is generated by the website an does not mean that we can definately meet your order. It simply confirms that your order and all relevant details were recieved and are progressing through our system.

* All purchases are non-exchangeable, non-refundable and non-transferable.

* Body-Tongue-Piercing.com may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.

* Every order will be treated as individual and will be processed as such.

* Any damaged or incorrect orders shipped will be replaced or refunded according to out terms and conditions ONLY if we are notified within 7 days of recieving your order and it is reasonable to do so.

* All products and services are subject to availability. Body-Tongue-Piercing.com endevours to keep accurate stock levels however in the event of an item being out of stock it will be deleted from your order or replaced with a similar product.

Pricing & Payment

* All prices seen on the website are final and Body-Tongue-Piercing.com does not charge VAT. Any pricing errors will result in you order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.

* Customers are responsible for Import Duty/Tax in their respective countries where applicable.

* All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of Body-Tongue-Piercing.com until paid for in full.

Returns

* Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by Body-Tongue-Piercing.com by either phone, fax, post or e-mail. Any goods sent back without prior consent from Body-Tongue-Piercing.com will be sent back at your cost.

* All returns are the responsibility of the customer until they reach .Body-Tongue-Piercing.com.

* If you would like to return your items for any reason at all, you may do so within 7 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.

Faulty products / damaged items:

* In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us.

* Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.

Exchanges:

* If you would like to exchange your items for different products in our range, you may do so within 7 days of receiving them. Items returned must be in a new and unused condition. Please detail which items you would like as replacements. We will charge your card for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur. Please note that our return policy also applies.